📜 Terms Of Use
By accessing and using our website, placing orders or cooperating with our company, you (hereinafter referred to as "the Client") agree to comply with the following terms of use. Please read these terms carefully before proceeding. If you do not agree with any part of these terms, please do not use our services. These terms of use shall form a binding agreement between you and our company.
1. General Terms
📌 Our services are provided exclusively for business clients (companies, organizations, institutions, etc.) and not for individual consumers. You must be authorized to act on behalf of your company when using our services, and you shall ensure that all information provided to us is true, accurate and complete.
📌 We reserve the right to modify, update or supplement these terms of use at any time. Any changes will be posted on our website, and your continued use of our services after the changes take effect will constitute your acceptance of the revised terms. We recommend that you check these terms regularly for updates.
2. Order & Payment
📌 All orders submitted by you are subject to our confirmation. After you submit an order through our website or via our business consultant, we will verify the product availability, customization requirements, pricing and other details, and send you an order confirmation email within 1 working day. The order will take effect only after we send the order confirmation email.
📌 Payment terms are specified in the order confirmation email. You must make payment in accordance with the agreed terms and time. Failure to pay on time may result in order cancellation, delay in delivery or additional interest charges.
📌 For customized orders, a deposit of 30%-50% of the total order amount may be required before production starts. The deposit is non-refundable if you cancel the order after production has started, as we will have incurred raw material and production costs.
3. Product & Customization
📌 We strive to provide accurate product descriptions, specifications and images on our website, but slight differences in color, size or material may occur due to production batches, raw material differences or display device differences. We will not be liable for minor discrepancies that do not affect the product’s functionality and use.
📌 Customized products are made according to your specific requirements. You are responsible for providing accurate design files, logos, text and other information. We will not be liable for errors, omissions or quality issues caused by incorrect or incomplete information provided by you.
4. Shipping & Risk of Loss
📌 The risk of loss or damage to the products will pass to you when the products are delivered to the logistics carrier. We are not liable for loss, damage, delay or other issues caused by the logistics company during transportation. If you need to track the shipment, we will provide you with the tracking number.
📌 If you need insurance for your shipment (to cover loss or damage during transportation), please inform us when placing the order, and we will arrange it at an additional cost. The insurance cost will be included in the total order amount.
5. Limitation of Liability
📌 Our liability for any loss or damage caused by our services or products shall not exceed the total amount of the relevant order. We shall not be liable for any indirect, incidental, consequential or special damages (including but not limited to loss of profits, loss of business opportunities, etc.).
📌 We shall not be liable for any delays, failures or losses caused by force majeure (including but not limited to natural disasters, wars, strikes, transportation disruptions, government regulations, etc.). In such cases, we will notify you as soon as possible and try our best to minimize the impact on you.
6. Termination
📌 We may terminate our services to you immediately if you violate these terms of use, fail to pay for orders on time, provide false information or engage in any illegal or improper behavior that affects our business.
📌 You may terminate the cooperation by notifying us in writing (via email or official letter), provided that all outstanding orders and payments are settled. The termination shall take effect after we receive your written notice and confirm that all obligations have been fulfilled.